TRIO Administrative Assistant

Job Description

Under general supervision, this position processes and maintains a variety of fiscal and program records, written material and reports for the TRIO Student Success Service (SSS) Program. This includes maintaining a computerized information management system to record participant data, budgetary information, staff contacts, and other data required for federal reports and program evaluations. In addition, this position prepares the layout and format of fliers, brochures, and newsletters for distribution and communicates accurate and relevant information about TRIO SSS services to Riverland Community College students, faculty, staff, and administration.  

Principle Responsibilities

1. Serve as the primary clerical support to assist the TRIO staff and program participants.

2. Assist students in the enrollment process and make referrals to appropriate college staff.

3. Maintain the computerized management information system to accurate record fiscal data, participant records, and student data.

4. Perform other duties as assigned to ensure the smooth functioning of the department and maintain the reputation of the organization as a viable business partner.

Minimum Qualifications

• Data entry skills sufficient to maintain accurate budget records and reports.
• Customer service skills sufficient to provide prompt, courteous, and accurate information to customers in person, on the phone, and through email and other written correspondence.
• Ability to use word processing, spreadsheet, and other software applications sufficient to prepare reports, invoices, financial statements, letters, and create, format, edit, print, and save a variety of documents, including tables and reports.
• English skills sufficient to communicate effectively with internal and external customers and to fluently read, understand, and respond to a variety of written and spoken communications, such as customers' questions, requisitions, detailed instructions, and procedures.

Preferred Qualification 

• Diploma or certificate in an office profession, clerical, or secretarial program.
• Two (2) years of administrative office experience.
• Demonstrated work or personal experience with the barriers experienced by individuals from eligible status groups (low income, first generation, persons with disabilities).
• Bilingual/multilingual fluent in Spanish, Somali, Karen, Anuak, Nuer, or other languages that reflect our student body, workforce, and communities.
• Demonstrated experience working with multicultural and underserved populations.

Other Requirements

This position requires successful completion of employment references and a driver's license background check.

A complete online application will include the following:

1. A cover letter that addresses the qualifications listed previously.

2. Current Curriculum Vitae / Resume.

Work Shift (Hours / Days of work)

10am-2pm / Monday-Friday

Telework (Yes/No)

No

NOTE: A detailed job description is available upon request, email mary.abdo@riverland.edu for that information.

About

Riverland Community College is dedicated to fostering an environment where employees, students, and the region thrive. Guided by our vision, mission, and values, we provide excellent opportunities for every student to reach their academic and career goals. Our values focus on cultivating student growth through service, collaboration, innovation, and respect. We offer a supportive and innovative culture that values individual and team contribution, with a commitment to diversity and inclusion.

Diversity and Inclusion: We are dedicated to continually developing a workforce that mirrors the diversity of our students and communities. We recognize the strength in varied experiences and perspectives, enhancing our ability to serve the people of our region effectively.

Hispanic-Serving Institution (HSI) Commitment: Riverland is an emerging Hispanic-Serving Institution. We welcome candidates with an understanding of HSIs and the Latinx student experience, further enriching our inclusive community.

Student-Centered Education: With small class sizes, personalized instruction, and hands-on learning. Riverland offers student-centered education that empowers individuals to succeed. Our diverse range of credit and non-credit courses cater to various learning modalities.

Program Offerings: With campuses in Albert Lea, Austin, and Owatonna, Riverland provides associate degrees in more than 90 career options, as well as liberal arts and sciences, and customized training, ensuring comprehensive educational opportunities for all.

Community and Quality of Life: Located in southern Minnesota, our region boasts excellent public and parochial education systems, diverse recreational activities for all seasons, and upscale communities, enriching both personal and professional lives.

Join Riverland Community College, where dedication to employees, students, and the region drives excellence in education and service.

To learn more about Riverland or Minnesota State, visit www.riverland.edu or www.minnstate.edu.